We never collect any information about you without your knowledge and consent. Any information you provide to us is strictly private. Your name, address or e-mail is never given or sold to any entity. If you opt to be placed on our mailing list (on our Contact page) and later wish to be removed, just e-mail us with your request and you will not receive another e-mail unless you resubscribe.
Return Policy
If you are unhappy with your shipment for any reason, you may return the shipment for a refund or replacement, less shipping and handling charges. Your credit card statement will reflect a credit. All returns must be accompanied by the invoice/packing slip. Please indicate the reason for your return as this will help improve our service to you.
Security Policy
PayPal is the authorized payment processor for Designhead Studio. The security of your information, transactions, and money is the core of their business and their top priority.
PayPal automatically encrypts your confidential information in transit from your computer to theirs using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). When entering information on a PayPal page, you will know that you are on a secure website by the lock icon on the frame of your browser in the bottom left or bottom rightcorner.
The information you provide when ordering on the PayPal page resides on a server that is heavily guarded both physically and electronically. Their servers sit behind an electronic firewall and are not directly connected to the Internet, so your private information is available only to authorized computers. Designhead studio does not see your credit card information, only your items ordered and address to mail your order to.
PayPal was recently acquired by eBay, and is located in Mountain View, California. PayPal is the 2002 SIIA Codie Awards winner for "Best eCommerce Solution" and is recognized by PC Magazine as one of "The Top 100 Web Sites."
Designhead Studio is a Verified PayPal member. Verified members have successfully completed PayPal's verification system to establish their identity with PayPal.